Terms of Use Agreement

Aronova Interactive Limited (“Aronova”) is committed to transparency and accountability regarding use of the website www.aronova.com (the “Site”) and its practises relating to data privacy.

This Terms of Use Agreement includes a description of Aronova’s privacy policy as it relates to the collection, use and disclosure of any personal information that Aronova, or any third party involved in creating, producing, updating, populating and delivering this Site (collectively, "Service Providers") receives from Site users.

The purpose of this Terms of Use Agreement is to inform you of the following:



This Site is owned and operated by Aronova Interactive Limited ("Aronova") and you can use it so long as you have equipment which is compatible and which meets our minimum specifications. This means using a modern PC equipped with a recent version of an internet browser and attached to the Internet with a suitable connection speed.

Parts of our Site use a very high level of encryption, which may be illegal outside the UK. It is your responsibility to ensure that, if you are outside the UK, your use of our Site is permitted by local law. We will not be liable for any loss or damage suffered by you if it is illegal for you to use this Site.

Your use of this Site is restricted and you must neither disaggregate nor decompile the software used in making or operating it, nor must you develop any database or service from such disaggregation or decompilation. You must not mix any information from this Site with either (i) any database; or (ii) with additional business information licensed to you by a third party, with the intention of creating and marketing a standalone database or service. You must not modify, reverse engineer or decompose this Site (or any part of it), or merge it with any other software or service or allow any third party to carry out any of these acts.


Aronova is located at Fetcham Park House, Lower Road, Fetcham, Leatherhead, Surrey, KT22 9HD, United Kingdom.

Aronova is not in the business of collecting, using, or selling consumer data; however it does offer tools and technologies to corporates and trade finance transaction parties that allow them to collect and use user data. This is done primarily to enable them to operate back-up servicing facilities in the event that a funded corporate fails. The type of data that may be used for this purpose is limited to corporate customer contact name, email address, telephone number and role.

Aronova itself collects and uses user data through this Site in the event a Site user wishes to send us an electronic message. The type of data that may be used for this purpose is limited to Site user name and email address, plus any interest-related information provided by the Site user.


Personally-Identifiable Information. “Personally-Identifiable Information” means information that alone or when in combination with other information that Aronova collects may be used to readily identify, contact, or locate you. Aronova does not collect personally-identifiable information for the purpose of helping our clients buy, sell, or deliver trade credit insurance or trade finance. There may however be some opportunities, for example when you use this Site, where you may choose to enter your name, contact information, and other personal details. For example, if you were interested in becoming one of our clients or using our services you could provide us with contact details through our Site. Where we collect personally-identifiable information you will have clear notification of what we are doing so that you can choose not to provide it.

Non-Personally-Identifiable Information. Non-personally-identifiable information is information that, without additional information, cannot be linked to a specific individual by Aronova. Aronova may collect non-personally-identifiable information while you are visiting this Site or one of our related websites. For example, we may collect your IP address, Web pages that you visit, the time and date, and whether or not you clicked on various links (collectively, “Web Surfing Data”).


Aronova is committed to protecting your personal information and ensuring that your experience of using this Site is as safe and enjoyable as possible. Aronova uses different types of technologies to collect non-personally-identifiable information, including cookies, action tags, Web beacons, and single pixel GIFs.

Most websites, including this one, use cookies to improve your browsing experience. Cookies are small amounts of information in the form of text files sent by our Site (or the website of a Service Provider) to your computer, mobile phone or other device when you visit our Site. They allow us to do various things, including tailor the content you see, and ensure the security of your online experience. Cookies cannot be used to run programs or deliver viruses to your computer.

We use a combination of different cookies to improve your Site experience.

  • We use Persistent cookies to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information and to display your personalised content and appropriate product or solution based advertising on your later visits to the web. Persistent cookies last beyond an individual session and remain after you have closed your browser. Persistent cookies will remain on your computer until you choose to remove them.
  • We use Session cookies to enable service delivery and we utilize session ID cookies to provide certain features of the services, to better understand how you interact with the services, to monitor usage by users and effect web traffic routing on the services. Unlike persistent cookies, session cookies are deleted from your computer when you close your browser.

If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings. The Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers. You’ll also find details on how to delete cookies from your computer, as well as more general information about cookies.

Due to the highly interactive nature of this Site and its security features, this Site will not work without cookies. If you permit us to use cookies, we will also use a cookie to remember your cookie preference. But if the time comes when you delete all your cookies, such as in your browser preference, then you will need to update your preferences at that time. You’ll also have to consent to cookie use again if you log in from a browser or device that has not been used to accept the cookies previously.


Aronova does not provide personally-identifiable information to third parties for their marketing purposes except under the following conditions. If a visitor to our Site provides personally-identifiable information as part of an inquiry about products or services provided by one of our partners, we will provide that information only to that partner so that they may attempt to respond to the inquiry. Like most businesses, we will use information we receive for our business purposes and keep this information for as long as we have a legitimate business purpose as permitted by applicable law.

Service Providers. Aronova may employ third-party companies or individuals as Service Providers to facilitate the services, to provide the services on our behalf, to perform Site-related services (e.g., without limitation, maintenance services, database management, Web analytics, and improvement of the Site’s features) or to assist us in analyzing how our Site and services are used.Service Providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Compliance with Laws and Law Enforcement. Aronova may disclose information when necessary in cooperation with government and law enforcement officials or private parties to enforce and comply with the law. We will disclose any information about you to government or to law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including, but not limited to subpoenas), or to protect Aronova rights, property, or those of others.

Business Transfers. In addition to the above, there is also the possibility that Aronova may one day be purchased by, or merged with, another company or otherwise be reorganized or sold. If that’s the case, the acquiring (or merging) company will have access to your information.

Data Protection & Security Precautions

Aronova makes efforts to maintain the security of its network and the data we collect. We use various technologies, including, in certain instances, encryption, to ensure security standards. Aronova treats data that is stored on its servers as confidential information. Aronova has an internal security policy with respect to the confidentiality of customer and other data, limiting access only to those employees who we reasonably believe need to know such information for the purpose of performing their jobs.

Please keep in mind, however, that the Internet is not a 100% secure medium. Therefore, although Aronova uses reasonable efforts to protect information, the possibility of somebody defeating its security measures does exist and none of our security measures should be viewed as a guarantee.

Aronova is registered as a Data Controller under the UK Data Protection Act. You can view our registration by visiting www.ico.org.uk and searching the data protection registry with our registration number Z8258435.

Our information management security system is also certified to ISO 27001:2013, covering the origination, development and delivery of internet based trade credit risk and trade finance products. Our certification number is CI/155601S.


To the fullest extent permissible under applicable law, the materials on this Site are provided "as is" and without warranties of any kind either expressed or implied. Whilst Aronova and Service Providers use reasonable efforts to include accurate and up to date information within this Site, errors or omissions sometimes occur. The Service Providers do not warrant that the information provided within this Site is accurate or error free or that any defects will be corrected, or that this Site or the server that makes it available are free of viruses or other harmful components. The Service Providers do not make, and hereby disclaim, any warranty, express or implied, with respect to this Site including, but not limited to, the correctness, completeness, up-to-dateness, satisfactory quality, merchantability or fitness for a particular purpose of this Site or the continuity of its supply via the internet. You should therefore not rely solely on this Site to (i) make any internal credit limit decisions or (ii) manage your commercial relationship with your customers.

You (and not the Service Providers) assume the entire cost of any necessary servicing, repair, or correction that may be necessary as a result of using this Site. The information and descriptions contained herein are not intended to be complete descriptions of all terms, exclusions and conditions applicable to the products and services.

This Site may be linked to other websites which are not maintained by Aronova. Aronova is not responsible for the content of those websites. The inclusion of any link to such websites does not imply approval of or endorsement by Aronova of the websites or the content thereof.


All Intellectual Property Rights (IPR) relating to this Site, including copyright, database rights or any other such rights as are created by the Copyright and Rights Databases Regulations 1997 and any subsequent re-enactment thereof, trademarks (including our trademarks), service marks, and trade names (whether or not registered), confidential information, and trade secrets, relating to our Site is the exclusive property of Aronova or of third parties and used under license by Aronova. The display of trademarks, service marks or trade names on pages at this Site does not imply that any license has been granted to any third party.

You will not under any circumstances interfere with or alter the set up or presentation of our Site and you will promptly notify us of any claim by a third party (of whom you have knowledge) affecting our ownership of our IPR or the ownership by a third party of their IPR used under license within this Site by Aronova.

All information in this Site is protected under copyright legislation. Users of this Site shall be entitled to copy any information for their own personal use but may not republish or reproduce any such information in any manner, including electronic reproduction by "uploading" or "downloading", without the prior written consent of Aronova. Otherwise, no one has permission to copy, redistribute, reproduce or republish, in any form, any information found in the pages of this Site. Any unauthorized downloading, re-transmission, or other copying or modification of trademarks, service marks, trade names or other contents of this Site may be a violation of statutory or common law rights which could subject the violator to legal action.


Aronova is located in the United Kingdom and this Site complies with all applicable UK data protection and privacy laws. If you are visiting from other parts of the European Union, North America or other regions with laws governing data collection and use that may differ from UK law, including those whose privacy laws may be more strict than UK law, please note that you are transferring your personal data to the United Kingdom to Aronova Interactive Limited. If you choose to use this Site and/or services, you understand and consent to the processing of your personal information in the United Kingdom.

Unless otherwise expressly set forth herein, Aronova makes no representation that materials within this Site are appropriate or available for use in any location. Those who choose to access this Site do so on their own initiative and are responsible for compliance with local laws.

Except as specifically set forth within this Site, the information displayed or made available is not an offer to sell or a solicitation to buy any security, insurance product or other product or service. No security, insurance product or other product or service is offered or will be sold in any jurisdiction in which such offer or solicitation, purchase or sale would be unlawful under the securities, insurance or other laws of such jurisdiction. Some products and services may not be available in all jurisdictions.

This Terms of Use Agreement shall be governed by and construed in accordance with English law and the parties hereby submit to the exclusive jurisdiction of the English Courts. If there is any conflict between this Terms of Use Agreement and any other agreement you have with any of the Service Providers relating specifically to your use of this Site, then the other agreement shall prevail over this Terms of Use Agreement.


If you have questions or concerns regarding this Terms of Use Agreement, you should contact Aronova by sending email to “support@aronova.com with “Terms of Use” in the subject line.


Aronova reserves the right to modify this Terms of Use Agreement at any time by posting the changes on the Site. Please check the effective date at the bottom of this page to determine if our Terms of Use Agreement has been modified since you last reviewed it. In the event that any material changes are made to Aronova terms of use, we will notify you by posting the new Terms of Use Agreement on the Site. You are advised to consult the Terms of Use Agreement regularly for any changes. Your continued use of the Site and services following posting of the updated Terms of Use Agreement will constitute your acceptance of the changes.


This Terms of Use Agreement was last revised on 1 November, 2017.

Aronova Interactive Limited, company number 04685868
Registered Address: 79 High Street, Teddington, Middlesex, TW11 8HG
VAT registration: GB 820666926